Simple, transparent pricing

Start with a 14-day free trial on any plan. No credit card required.

All prices exclude VAT. Annual billing saves 20%.

Starter

For small parts desks getting structured with AI-powered intake

£99/month

or £79/mo billed annually

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3 operator seats
200 cases per month
Email + Web form channels
AI extraction & gap detection
Suggested follow-up questions
Fleet memory (auto-learning)
Customer intelligence profiles
Basic part alias matching
Status workflow & tracking
Email support
No WhatsApp/SMS channels
No phone/voice intake
No auto-send automation
No image/OCR analysis
No bulk CSV upload
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Professional

For growing dealerships that need multi-channel intake and automation

£249/month

or £199/mo billed annually

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10 operator seats
1,000 cases per month
Email, Web, WhatsApp & SMS channels
Everything in Starter, plus:
Auto-send clarification questions
Auto-acknowledge quote-ready cases
Image & serial plate OCR analysis
Full part reference memory & aliases
Bulk CSV upload
Machine fleet registry
Team roles & permissions
Dealer automation settings
Priority email support

Enterprise

For multi-branch operations, dealer groups, and OEM networks

£699/month

or £549/mo billed annually

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Unlimited operator seats
5,000+ contracted cases
Everything in Professional, plus:
Full auto mode (optional)
Custom ERP/WMS integrations
API access for custom workflows
Custom AI training on your parts catalogue
SSO / SAML authentication
Dedicated account manager
99.9% uptime SLA
Custom onboarding & training
Phone support

What's included in every plan

AI that understands heavy equipment

Not a generic chatbot. Our AI knows that "CAT 320" spans 8 generations, "filter" could mean 6 different parts, and a serial number is always needed. Every extraction uses domain-specific knowledge built from 20 years of parts experience.

Four-gap readiness model

Every enquiry is scored across four categories: machine identity, part translation, customer preference, and logistics. Green means ready to quote. Red means the AI tells you exactly what's missing.

Customer intelligence

The system learns from every interaction. After three enquiries from the same customer, PartScope knows their machines, preferences, and shipping locations — making every future request faster.

No long-term contracts

Month-to-month billing. Cancel anytime. Annual plans save 20% but aren't required. Start with the free trial and upgrade when you're ready.

Add-ons & extras

Extra operator seat

£20/seat/mo

Add team members beyond your plan's included seats

Contact us to add →

AI phone agent

£99/mo + usage

Add an AI phone agent to any plan. £0.75 per call.

Contact us to add →

Extra case pack

£49/500 cases

Need more cases this month? Add a pack anytime.

Contact us to add →

Frequently asked questions

What happens when I hit my case limit?

You'll get a notification at 80% and 100% of your monthly limit. Cases beyond your limit are queued but not processed until the next billing cycle, or you can upgrade your plan instantly.

Can I add more seats without changing plans?

Additional seats are available at £20/seat/month on Starter and Professional plans. Enterprise seats are included or negotiated. Contact us if you need a custom arrangement.

What counts as a 'case'?

A case is a unique parts enquiry from a customer. Follow-up messages on the same enquiry don't count as additional cases — they're part of the same thread.

Do I need to set up email forwarding?

Yes — you'll connect your existing parts enquiry email (e.g. parts@yourdealership.com) to PartScope during setup. We provide step-by-step instructions for Outlook, Gmail, and other providers.

Is my data secure?

Yes. All data is encrypted in transit and at rest. Each dealership's data is completely isolated with database-level row security policies. We use Supabase (PostgreSQL) hosted in the EU.

Can I export my data?

Yes, anytime. You own your data. Export cases, customers, and fleet records as CSV at any time from the dashboard.

Ready to stop losing enquiries?

Start your 14-day free trial today. No credit card required.

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